Answers forwarded calls
She picks up the calls you can't, and says at the start that she is an AI assistant.
AI receptionist · made for UK trades
Answers your calls when you're on the tools.
Olivia is the AI receptionist for UK plumbing, heating and gas, electrical and roofing businesses. She answers 24/7, with a real UK-sounding AI voice.
Olivia AI
Your AI receptionist · 24/7
Phone demo: free, no card. Paid service: 7-day trial with a card, then £490 setup plus £250/month unless you cancel. The first 10 paying clients have the setup fee waived. See pricing and terms.
Your trade
Find your trade.
Each path shows an example call for that trade, then the free phone demo.
How it works
She answers. You get the details.
Forward the calls you can't pick up. Olivia takes the details and passes them on for a callback.
- 1
She answers
Calls you can't pick up are forwarded to Olivia. She answers 24/7 and tells the caller she is an AI assistant.
- 2
She takes the details
Name, callback number, address and what the job is. She reads them back so they are right.
- 3
You get the summary
The details come to your team, so you can call the customer back. She does not quote firm prices or promise arrival times.
Example
Crawford Heating · illustrative example, not a customer
Olivia · AIHello, you've reached Crawford Heating. I'm Olivia, an AI assistant. How can I help?
CallerThe boiler's packed in and there's no hot water.
Olivia · AII can take your name, number and address, and how urgent it is. I'll pass it to the team and ask them to call you back.
What Olivia does
On the phone, 24/7.
Takes the details
Name, callback number, address, what the job is and how urgent — then she reads it back.
Asks for a callback
She asks when the caller would like to hear back and passes the details to your team.
Gas safety first
If a caller smells gas, she tells them to leave the property and call the National Gas Emergency Service on 0800 111 999. She is not an emergency service.
Real UK voice
A real UK-sounding AI voice. She says she is an AI assistant at the start of every call.
Made for UK trades
Plumbing, heating and gas, electrical and roofing. The signup form also lists locksmith and other.
Price
7-day free trial, then £490 and £250 a month.
The paid service starts with a 7-day free trial. A card is required at signup. Your card is charged on day 7 unless you cancel before then: a £490 setup fee plus £250 a month. Plans renew automatically until you cancel.
Founding offer: the setup fee is waived for the first 10 paying clients. A cancelled trial frees a spot. They pay no setup fee, just £250 a month from day 7.
Annual: £2,500 a year (10 × £250, 2 months free), no setup fee, charged on day 7. Choose it on the signup page.
Cancel any time: we refund the unused months minus a £490 cancellation fee. See Terms.
The phone demo at /talk is always free and needs no card. It is separate from the 7-day free trial. Cancellation is described in the terms.
7 days free trial
Card required at signup. Your card is charged on day 7 unless you cancel before then: £490 setup plus £250 a month. Plans renew automatically until you cancel.
Founding offer: the setup fee is waived for the first 10 paying clients. A cancelled trial frees a spot. No setup fee, just £250 a month from day 7.
Phone demo Start the 7-day trialThe free demo needs no card. The trial is the paid service and needs a card.
Questions
Before you decide.
Is the phone demo the same as the 7-day free trial?
No. The phone demo at /talk is always free and needs no card. The 7-day free trial is the paid service: a card is required at signup. Your card is charged on day 7 unless you cancel before then: a £490 setup fee plus £250 a month. Plans renew automatically until you cancel.
What does it cost, and when am I charged?
A card is required at signup. Your card is charged on day 7 unless you cancel before then. Monthly: a £490 setup fee plus £250 a month from day 7. Plans renew automatically until you cancel. Founding offer: the setup fee is waived for the first 10 paying clients. A cancelled trial frees a spot. They pay no setup fee, just £250 a month from day 7. Annual: £2,500 a year (10 × £250, 2 months free), no setup fee, charged on day 7. Cancel any time: we refund the unused months minus a £490 cancellation fee. See Terms.
How do I cancel?
Email hello@heyolivia.co.uk. If you cancel during the 7-day free trial, you are not charged. Monthly and annual plans renew automatically until you cancel. On the monthly plan, if you cancel after day 7, the plan ends at the end of the current billing period. Annual customers can cancel at any time and must give a short reason. The refund is in the terms.
Are callers told Olivia is an AI?
Yes. Olivia says she is an AI assistant at the start of each call. You can hear that on the free phone demo.
Which trades is this for?
Plumbing, heating and gas, electrical and roofing. The signup form also lets you choose locksmith or other.
How do calls reach Olivia?
You forward the calls you can't pick up. Olivia answers, takes the caller's name, number, address and what the job is, reads the details back, and passes them to your team for a callback. She does not quote firm prices or promise arrival times.
What if a caller smells gas?
Olivia tells them to leave the property and call the National Gas Emergency Service on 0800 111 999. She is not an emergency service. For other emergencies, callers should contact 999.
How do I contact HeyOlivia?
Email hello@heyolivia.co.uk, or set up a phone demo.
Proposal — not available yet
Ideas for after you are a customer.
These are proposals only. They are not part of HeyOlivia today, and signing up does not include them.
Guided setup and a test call
A checklist to agree business rules, run a test call, and correct problems before real customers call.
Proposal — not available yet
Weekly value summary
A report of calls handled, urgent calls and callback requests, from actual records rather than estimates.
Proposal — not available yet
Support follow-through
A place to report an incorrect answer, see the fix, and check later calls.
Proposal — not available yet
Before you pay
What you can check.
HeyOlivia is registered with the Information Commissioner's Office, number ZC138011.
How personal data is handled is set out in the privacy policy.
The service is aimed at UK trade businesses. HeyOlivia is operated from France. See the footer for the operator.
Hear Olivia on a phone call, or email hello@heyolivia.co.uk.
From the founder
Olivia is AI. HeyOlivia is run by a person.
B.K. Butkus
Founder · HeyOlivia
I'm not in the AI business. I'm in the business of turning customers into fans.
HeyOlivia exists because UK trade businesses lose work when the phone goes unanswered. Olivia answers, says she is an AI assistant, and takes the details for a callback.
Plain English.No jargon on the call.
Details, not a guess.She reads them back.
AI, said out loud.On every call.
Made for UK trades.Plumbing, heating and gas, electrical and roofing.
Hear Olivia, then decide.
Free phone demo, no card. Or a 7-day free trial of the paid service, with a card required. Your card is charged on day 7 unless you cancel before then. Plans renew automatically until you cancel. Founding offer: the setup fee is waived for the first 10 paying clients. A cancelled trial frees a spot.
Hear Olivia answer for your business.
Tell us your company details and the number you will call from. Olivia uses them to personalise a short phone demo. No card is needed.
Set up my phone demo